Last Updated: August 6, 2026
At IPTV Prime Stream, accessible through iptvprimestream.com, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting us, requesting a free trial, or purchasing our services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us through our website
- Request a free trial
- Purchase or inquire about an IPTV subscription
- Contact us through WhatsApp
- Contact our customer support
- Subscribe to communications or updates
The information collected may include your name, email address, phone number or WhatsApp number, device information, subscription information, and any other information you voluntarily provide to us.
We do not intentionally request sensitive personal information unless it is necessary to provide or support a requested service.
2. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- General website interaction and usage information
This information may be collected through cookies, analytics technologies, server logs, and similar tools.
We use this information primarily to operate our website, understand how visitors use it, improve performance, prevent abuse, and maintain website security.
3. How We Use Your Information
We may use the information we collect to:
- Provide and manage our services
- Process subscription requests
- Provide free trials when requested
- Respond to questions and support requests
- Communicate with customers regarding their subscriptions
- Troubleshoot technical issues
- Improve our website, services, and customer experience
- Detect and prevent fraud, misuse, or security threats
- Maintain records related to transactions and customer support
- Comply with applicable legal obligations
We do not sell or rent your personal information to third parties.
4. Payments
If payments are processed through third-party payment providers, those providers may collect information necessary to process your transaction.
Payment information handled directly by third-party payment processors is subject to their respective privacy policies and security practices.
IPTV Prime Stream does not necessarily store complete payment card information when payments are processed by an external payment provider.
5. WhatsApp Communications
Our website may allow customers to contact us or place subscription inquiries through WhatsApp.
When you communicate with us through WhatsApp, information such as your phone number, profile information made available through WhatsApp, and the contents of your communications may be processed as necessary to respond to your request and provide customer support.
Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy practices.
6. Cookies
IPTV Prime Stream uses cookies and similar technologies to operate and improve the website.
Cookies are small files stored on your device that can help websites remember preferences, maintain functionality, understand visitor activity, and improve the user experience.
Our website may use the following categories of cookies:
Necessary Cookies: These cookies are required for essential website functionality and may include security and cookie-consent preferences.
Functional Cookies: These cookies may support additional website functionality and third-party integrations.
Analytics Cookies: These cookies may help us understand how visitors interact with the website, including information such as page visits, traffic sources, and website performance.
Advertising Cookies: If advertising or marketing technologies are used, these cookies may be used to measure advertising performance or provide more relevant advertising.
Where required, non-essential cookies will only be used after you provide consent.
You may accept, reject, or manage non-essential cookies through the cookie consent controls available on our website.
7. Third-Party Services
We may use third-party services to help operate our website and provide our services. These may include:
- Website hosting providers
- Analytics providers
- Payment processors
- Communication platforms
- Security and anti-fraud services
- Cookie consent management tools
- Customer support tools
These third parties may process limited information when necessary to provide their services.
We encourage users to review the privacy policies of third-party services they interact with.
8. Data Sharing
We may share information with trusted service providers when reasonably necessary to operate our website, process transactions, provide customer support, protect our services, or comply with legal requirements.
We may also disclose information where required by law, regulation, court order, or other valid legal process, or when reasonably necessary to protect our rights, users, services, or the security of others.
We do not sell personal information to third parties.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
11. Your Privacy Rights
Depending on your country or region, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
Some rights may be subject to exceptions or limitations under applicable law.
To submit a privacy-related request, contact us using the information provided below.
12. International Visitors
Our website may be accessible to users from different countries.
Depending on where you are located, your information may be processed or stored in countries different from your country of residence. Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
13. Children’s Privacy
Our services are not intended for children under the age required to independently consent to the processing of personal information in their jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.
14. External Links
Our website may contain links to external websites, applications, or third-party services.
We are not responsible for the privacy practices, security, or content of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technologies, or legal obligations.
When changes are made, the updated version will be published on this page and the “Last Updated” date at the top of the policy will be revised.
We encourage visitors to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
IPTV Prime Stream
Website: iptvprimestream.com
Email: Support@iptvprimestream.com
By using our website and services, you acknowledge that you have read this Privacy Policy.